Alex is the founder of 9Kilo Moving, which he started to help people easily find and choose the right moving company to make their move as stress-free and seamless as possible. He has spent over 20 years working in the moving industry, so he knows every aspect of the business and uses his knowledge to write about the industry and give moving advice. More on about us page
Moving across town or to a city located thousands of miles away used to involve contacting different companies to handle different moving needs. Moving companies have evolved over the past 10 years to offer a comprehensive list of services to make one of the most despised things in life much more agreeable to perform.
Did you know you can find several moving companies that offer both moving and storage services?This means you no longer have to contact a moving company and a storage company to move and store your things. However, what are the criteria that describe the best moving and storage companies and which are the top 10 moving storage companies in the US?
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We have different criteria we use for selecting a moving and storage company, as well as placing different emphasis on each criterion. What you feel matters the most for choosing the best moving and storage company probably differs from the criteria used by your next door neighbor. Yet, there are a few factors that should make everyone’s list for selecting one of the top 10 moving and storage companies in the United States.
Convenient StorageThe merging of moving and storage services took some time for many companies to get right. In fact, many moving and storage companies have not figured out that customers do not want to drive across town to store stuff and then come back to an office for picking up a moving truck. Each of the top 10 moving and storage companies in the US offer convenient storage, from facilities located on site to portable containers that transport directly to your new home or sit secure in a nearby storage facility.
Old School Word of Mouth AdvertisingAs one of the more important decisions you will ever make, selecting one of the top moving and storage companies involves reaching out to trusted friends, family members, and professionals. We hear about the horror stories from disgruntled customers of companies that offer inferior moving and storage services. Even the neighbor that moved cross country next to you about a year ago should be able to provide you with a moving and storage company recommendation.
Superior Customer ServiceWhat does superior customer service mean for one of the top 10 moving and storage companies in the US? It means a lot more than simply smiling every time a customer walks through the front door. Superior customer service involves providing each customer with the equipment and technological tools to complete a successful move, while not hard selling customers into buying services they do not need. Moving and storage companies often deal with customers that abhor moving and storing personal items. The best movers ease the angst of making a move, as well as provide support whenever a customer requests it. You should also look for moving and storage companies that offer prompt and efficient online customer service.
Stay Away from DepositsReputable moving and storage companies never ask customers to plunk down money for deposits, whether the cash is used to reserve a truck or act as an insurance policy for the use of expensive equipment. Companies that ask for money up front are more likely to cut corners, which leaves you hanging in the middle of a long distance move. Pay for any moving and storage services with a credit card to ensure you have evidence of a payment in case you need to take a moving and storage company to court.
Read Online ReviewsOnline review sites such as Yelp and Google provide consumers with insight into how companies conduct business. The top 10 moving and storage companies receive enthusiastic reviews for delivering friendly customer service and making sure customers have everything they need to make successful moves. Use online review sites as a tie breaker, if you are split between two high quality moving and storage companies. Word of mouth advertising should come first, followed by confirmation when you read online reviews about different moving and storage companies.
As we mentioned, the top 10 moving and storage companies should exceed the standards set by customers for certain criteria. The moving and storage companies on our list exceed what you should expect in terms of affordability, customer service, and quality of equipment. However, each of the top 10 moving and storage companies on our list offers at least one unique service that separates the company from companies that failed to make our top 10 list.
As a moving company operating throughout the United State, U-Pack targets customers in search of interstate moving services, while not incurring the costs associated with a full-service moving and storage company. U-Pack nails the affordability criterion, which makes the company ideal for families that make one lifetime move, as well as small businesses relocating to another state. You do not need to submit a deposit to schedule a move across state lines.
Allied Van Lines appeals to customers that want to store a large number of items for extended periods. The national moving and storage company collaborates with agents in every state to provide timely local and long distance moving and storage services. Request an in-home moving estimate to budget accurately for the big move. Allied is renowned for its state of the art reservation system, as well as prompt and friendly customer service representatives.
To learn more, read our detailed Allied Van Lines Review
Considered the godfather of portable storage moving and storage services, Portable On Demand Storage (PODS) offers three different sizes of storage containers to meet the moving needs of a broad range of customers. PODS storage units resist the damage caused by strong impacts delivered in flight. The storage units are constructed with rugged materials that also prevent moisture from ruining your valuables. PODS offers moving and storage services in nearly every state.
With a vast network of moving agents, North American Van Lines consistently ranks at the top of the list for providing outstanding customer service. The online customer service center ensures you spend just a short time reserving the vehicle and equipment you need to move and store personal items. Combining expertise and experience, North American Van Lines is a one-stop center for delivering a wide range of moving and storage services.
In 1891, two brothers started a simple moving business that has morphed into one of the largest moving and storage companies operating in the United States. As the first company to specialize in transporting household goods across rural towns, Bekins has built a vast network of agents that offer discounts for families that move long distance during the off peak times of the year. Instant online quotes and low cost moving and storage supplies perennially keep the highly rated mover on the top 10 moving and storage company list.
Also Read: Bekins Van Lines Review
Highly durable storage containers help make 1-800-PACK-RAT a go to moving and storage company for families that want logistical flexibility when planning long distance moves. You can leave a fully packed container in the driveway of your new home for several days and not have to worry about Mother Nature dampening your possessions. Rust resistant metal containers come in three sizes: 8, 12, and 16 feet.
Not known as a full service moving and storage company, U-Haul offers large wooden storage containers that allow families to send personal items to their new home weeks in advance of a move. U-Haul is known for bundling moving and storage services to make the company one of the most affordable options in the United States. A number of insurance plans protect customers from experiencing unexpected monetary losses.
As the smallest company on our list, SMARTBOX offers a price matching tool that ensures customers pay only for the moving and storage services they need. With the capability to deliver up to eight storage containers in one move, the affordable moving and storage company is the perfect choice for small businesses.
Customer service representatives from Best Interstate Moving and Storage connect you with a moving and storage company that matches your criteria. The company uses a model similar to the model used by insurance brokers that connect customers with insurance companies. Outstanding customer service over the phone and a wide variety of storage container options help the company crack our top 10 list.
The 4th largest moving company in the United States caters to employees for corporations either relocating or expanding operations. Large storage containers hauled at affordable prices have made Wheaton a popular choice for family moves as well. Wheaton Worldwide Moving offers a digital moving and storage planning tool that eases the stress of local and long distance moves.
At 9Kilo Moving we help you connect with the best nationwide moving companies in the country. Get free moving estimates and quotes from top-rated movers near you!
See also: Big Ben's Moving & Storage Review (with Pricing)
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